Customer story, boiler service, Bournemouth, Exeter Road

Last week, we did another boiler service in Bournemouth, off Exeter Road.

The couple were wanting to sell their house and realised they needed a boiler service for the new owners. There are many reasons that boilers need regular services. Firstly, is for peace of mind. Our customers wanted this when passing over their house to a new couple. They wanted to be able to provide them with a recent service certificate. This way, the owners would be assured that their heating and hot water would be reliable.

 

The whole service took a few hours. We inspected the boiler first, looking out for leaks and any wear and tear. We remove the case to check all the parts like the heat exchanger, burner and spark probe. We then checked the flues. This is where we found a slight blockage. It was not a major problem but if this was left for much longer, a serious build-up could gather. This would mean a repair would be necessary. The couple was lucky they caught this early – and before the new homeowners moved in. Cleaning and checking all the parts of this boiler on a regular basis means that the life of the boiler is lengthened!

Everything you need to Know

How often should I have my boiler serviced

It’s recommended to have your boiler serviced once a year. Annual servicing keeps it running efficiently, helps maintain your manufacturer’s warranty, and ensures it’s safe to operate, particularly important before the winter months.

What are the signs my boiler needs repairing?

Common warning signs include no hot water or heating, unusual noises (banging, whistling, or gurgling), low pressure, leaks around the unit, error codes on the display, or the boiler repeatedly cutting out. If you notice any of these, contact us as soon as possible to avoid a full breakdown.

Is it safe to use my boiler if it's making a strange noise?

Strange noises can indicate issues such as limescale build-up, a failing pump, or trapped air in the system. It’s best not to ignore them. Switch the boiler off and call us. Our engineers can diagnose and fix the problem quickly.

How long does a boiler service take?

A standard boiler service typically takes between 45 minutes and 1 hour. Our engineer will inspect, clean, and test all key components and advise you of any concerns found during the visit.

What happens during a boiler service?

During a boiler service, our Gas Safe engineer will inspect all key components, check for leaks or corrosion, test the flue and combustion, clean internal parts, and verify that safety controls are working correctly. You will receive a report on the condition of your boiler at the end of the visit.

What are the signs my boiler needs repairing?

Common warning signs include no hot water or heating, unusual noises such as banging, whistling, or gurgling, low pressure, leaks around the unit, error codes on the display, or the boiler repeatedly cutting out. If you notice any of these, contact us as soon as possible to avoid a full breakdown.

 

Can you repair my boiler on the same visit as the diagnosis?

In many cases, yes. Our engineers carry a range of common spare parts and tools, meaning faults can often be diagnosed and resolved in a single visit. If a specific part needs to be ordered, we will let you know and arrange a follow-up as quickly as possible.

 

Will servicing my boiler reduce my energy bills?

Yes. A well-maintained boiler runs more efficiently, which means it uses less fuel to heat your home. Regular servicing can help reduce energy waste, lower your bills, and extend the overall lifespan of your system.

Related Articles

Get In Touch

If you need a boiler service or urgent repair in Bournemouth or Poole, our Gas Safe engineers are ready to help. Fill in the form below or call us directly to arrange a visit.

Two Senior Heating Services engineers standing in front of a dual boiler installation in Bournemouth
Need help? Call us now!

07900 930999