Customer story, Power Flush and Boiler Service

These photos show the work I did for a customer in Sterte, BH15. They called me up wanting a power flush and boiler service. They were experiencing some issues with their radiator temperature. Their boiler installation was carried out by me about 3 years ago, so they contacted me again to help them out.

When describing their problem on the phone, I told them that a power flush is an excellent way to clear out the system and ensure that your central heating system is working effectively. We booked their service for the next day.

 

When we arrived at the property, we got started on the boiler service. We took apart the casing of the boiler elements and inspected them. We cleaned the necessary parts and checked for any leakage – there were none. All the boiler parts seemed to be working well when we checked them for wear and tear. We then inspected the pipes for the power lush, there was a lot of build-up of sludge and so I knew that this was where their radiator issue was coming from. We did the power flush using Adey MC1 Central Heating System Protector. The sludge was removed so that their radiators were due to work perfectly again. The boiler service we provided gives them peace of mind knowing that there are no small issues with their boiler, and doing this regularly will guarantee to lengthen their boiler’s life

Everything you need to Know

How often should I have my boiler serviced

It’s recommended to have your boiler serviced once a year. Annual servicing keeps it running efficiently, helps maintain your manufacturer’s warranty, and ensures it’s safe to operate, particularly important before the winter months.

What are the signs my boiler needs repairing?

Common warning signs include no hot water or heating, unusual noises (banging, whistling, or gurgling), low pressure, leaks around the unit, error codes on the display, or the boiler repeatedly cutting out. If you notice any of these, contact us as soon as possible to avoid a full breakdown.

Is it safe to use my boiler if it's making a strange noise?

Strange noises can indicate issues such as limescale build-up, a failing pump, or trapped air in the system. It’s best not to ignore them. Switch the boiler off and call us. Our engineers can diagnose and fix the problem quickly.

How long does a boiler service take?

A standard boiler service typically takes between 45 minutes and 1 hour. Our engineer will inspect, clean, and test all key components and advise you of any concerns found during the visit.

What happens during a boiler service?

During a boiler service, our Gas Safe engineer will inspect all key components, check for leaks or corrosion, test the flue and combustion, clean internal parts, and verify that safety controls are working correctly. You will receive a report on the condition of your boiler at the end of the visit.

What are the signs my boiler needs repairing?

Common warning signs include no hot water or heating, unusual noises such as banging, whistling, or gurgling, low pressure, leaks around the unit, error codes on the display, or the boiler repeatedly cutting out. If you notice any of these, contact us as soon as possible to avoid a full breakdown.

 

Can you repair my boiler on the same visit as the diagnosis?

In many cases, yes. Our engineers carry a range of common spare parts and tools, meaning faults can often be diagnosed and resolved in a single visit. If a specific part needs to be ordered, we will let you know and arrange a follow-up as quickly as possible.

 

Will servicing my boiler reduce my energy bills?

Yes. A well-maintained boiler runs more efficiently, which means it uses less fuel to heat your home. Regular servicing can help reduce energy waste, lower your bills, and extend the overall lifespan of your system.

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Get In Touch

If you need a boiler service or urgent repair in Bournemouth or Poole, our Gas Safe engineers are ready to help. Fill in the form below or call us directly to arrange a visit.

Two Senior Heating Services engineers standing in front of a dual boiler installation in Bournemouth
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