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Customer Stories

Real jobs from our Gas Safe engineers across Bournemouth & Poole: what was wrong, what we found and how we put it right.

Gas EngineeringSterte, Poole BH15Landlord Gas Safety Check in Sterte, BH15A landlord who had just bought a property in Sterte, Poole (BH15), had no gas safety certificate from the previous owners.ReadBoiler Service & RepairsPoole BH15Annual Viessmann Boiler Service in Poole, BH15We fitted a Viessmann boiler in a house in Poole (BH15) two years ago. Last week we carried out its second annual service.ReadBoiler Service & RepairsExeter Road, BournemouthBoiler Service Before a House Sale, Exeter RoadA couple off Exeter Road in Bournemouth were selling their house and wanted a recent service certificate for the new owners.ReadBoiler Service & RepairsRossmore, BH12Boiler Repair in Rossmore, BH12A customer in Rossmore (BH12) called about banging and whistling noises from a fairly new boiler.ReadA boiler component encrusted with limescale, removed during the serviceBoiler Service & RepairsPooleBoiler Service and Repair in PooleA homeowner in Poole booked his annual service and mentioned that hot water was slow and some radiators weren’t warming the room.ReadBoiler Service & RepairsOxford Road, Bournemouth BH8Boiler Service on Oxford Road, Bournemouth BH8A customer in BH8 asked for her annual boiler service after noticing her water was taking longer to heat up.ReadBoiler InstallationsBournemouth BH4Boiler Installation and Service in Bournemouth, BH4Four years ago we installed a new boiler for a couple in Bournemouth (BH4). We have now carried out its third annual service.ReadBoiler Service & RepairsWhitecliff, Poole BH14Major Boiler Service near Whitecliff, BH14A major boiler service for a regular customer in Poole (BH14), near Whitecliff, who has had his boiler serviced with us for years.ReadBoiler Service & RepairsMannings Heath Road, BH12Commercial Hot Water Repair, Mannings Heath Road BH12A restaurant on Mannings Heath Road (BH12) had no hot water. The three-phase element in the cylinder had lost its power.ReadPower FlushSterte, BH15Power Flush and Boiler Service in Sterte, BH15A customer in Sterte (BH15), whose boiler we had installed about three years earlier, called about uneven radiator temperatures.ReadBoiler InstallationsParkstone, BH12New Boiler Installation in Parkstone, BH12A household in Parkstone (BH12) needed a new boiler after about 10 years with a boiler that had never been serviced.ReadBoiler Service & RepairsParkstone, BH14Underfloor Heating Repair in Parkstone, BH14A regular customer in Parkstone (BH14) noticed parts of their underfloor heating weren’t warming up.ReadGas EngineeringCanford Cliffs, BH13Gas Pipe Repair in Canford Cliffs, BH13At a property in Canford Cliffs (BH13) the gas pipe was sticking to the wall, so we called in our building partner and got digging.ReadBoiler InstallationsTown centre, Bournemouth BH1Shop Boiler Breakdown and Replacement, Bournemouth BH1A shop in the centre of Bournemouth (BH1) was struggling to get any hot water from its boiler.ReadBoiler Service & RepairsRoslin Road, Bournemouth BH3Boiler Repair on Roslin Road, Bournemouth BH3A customer on Roslin Road (BH3) called about a rumbling and whistling boiler and wasn’t sure if it needed a repair or a replacement.Read

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